1. Introduction

At R5 Rock, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website.

2. Information We Collect

  • Personal Information: Name, email, phone number, shipping/billing address, payment details.

  • Non-Personal Information: Browser type, device info, IP address, cookies, and website usage data.

3. How We Use Your Information

We use your data to:

  • Process and deliver orders

  • Provide customer service

  • Improve website performance and user experience

  • Send updates or promotional offers (if you opt-in)

  • Comply with legal obligations

4. Cookies

We use cookies to enhance your shopping experience, track analytics, and store user preferences. You may disable cookies in your browser, but some features may not function properly.

5. Sharing of Information

We do not sell or rent your personal data. We may share information only with:

  • Payment processors (e.g., Stripe, PayPal)

  • Shipping and logistics partners

  • Analytics tools (e.g., Google Analytics)

  • Legal authorities when required by law

6. Data Security

We take security seriously and use SSL encryption, secure servers, and restricted access measures. However, no online system can guarantee 100% security.

7. Your Rights

Depending on your location, you may request to:

  • Access your personal data

  • Correct or delete your data

  • Withdraw consent to marketing

  • Restrict or object to processing

8. Children’s Privacy

We do not knowingly collect information from children under 13. If such data is discovered, we will delete it immediately.

9. Updates to Policy

We may update this Privacy Policy periodically. Changes will be posted here with the updated date.